Refund Policy
At Nazreen Dawakhana, customer satisfaction is important to us. If you receive a damaged, defective or wrong product, please contact us within 48 hours of delivery.To request a refund or replacement, customers may be asked to provide order details and product images for verification.Refunds are applicable only for eligible cases after proper review. Products that are used, opened or damaged after delivery may not qualify for refund or return.Once approved, refunds may take 5–7 business days to process depending on the payment method.Shipping charges are non-refundable.For any refund or return related support, please contact us through WhatsApp or email available on our Contact Us page.